Shipping policy

What are Voniko shipping options?

Orders will be shipped from our warehouse in California, USA using USPS, UPS, DHL, FedEX standard shipping. We do not support the designated courier company. This method typically delivers within 4-10 business days from the shipment date. 

When will my order be shipped?

Orders are processed, verified,quality-checked, and packaged within 2 business days. During sale periods or over holiday weekends, shipping may take an extra business day. For holiday orders, we will process them for you within 72 hours. For urgent orders, you can contact us in the mail, and we will process your order in time. In case of any unexpected that cause delay, we will inform in time by e-mail.

Do you ship to all states in the U.S.?

We are able to ship to all states except Alaska and Hawaii at this time due to recent changes in shipping regulations. Please sign up for our newsletter to be informed when that changes.

What is shipping cost?

*We offer free shipping on each order over $25.

*We offer free shipping on orders with two or more items, regardless of the order total.

*For orders below $25 and with fewer than two items, the shipping cost will be automatically calculated when you check out. Shipping costs are calculated based on the weight of items, and the destination.

*Sales Tax does not exist.

State\Weight	0oz-4oz	4.001oz-8oz	8.001oz-12oz	12.001oz-15.99oz	1lb-9lb
Arizona	$4.39	$4.76	$5.52	$6.89	$8.74
Nevada
California
Colorado	$4.47	$4.82	$5.61	$7.06	$8.74
Wyoming
Idaho
New Mexico
Oregon
South Dakota	$4.57	$4.86	$5.79	$7.30	$9.06
Montana
Kansas
Nebraska
Oklahoma
Utah	$4.47	$4.82	$5.61	$7.06	$8.74
Washington	$4.57	$4.86	$5.79	$7.30	$8.74
Mississippi	$4.66	$4.95	$5.93	$7.47	$9.54
Iowa
Wisconsin
Minnesota
North Dakota
Illinois
Missouri
Louisiana
Arkansas
Texas
New York	$4.84	$5.08	$6.11	$7.68	$10.22
Massachusetts
Rhode Island
New Hampshire
Maine
Vermont
Connecticut
New Jersey
Pennsylvania
Delaware
Washington DC
Virginia
Maryland
West Virginia
North Carolina
South Carolina
Georgia
Florida
Alabama
Tennessee
Kentucky
Ohio
Indiana
Michigan
Hawaii	x	x	x	x	x
Alaska	x	x	x	x	x

 

Are you able to ship internationally?

Unfortunately, We are not currently shipping internationally, but U.S. mainland only. To get updates on when we will be shipping to your region sign up for our newsletter!

Notes:

1) Standard Shipping is not available for P.O. Boxes and APO/FPO addresses.

2) If you place more than one order, you may get multiple deliveries. We'll send you a shipping confirmation email for each order, so you'll know exactly what to expect and when to expect it.

3) In most cases, the package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by weather conditions and other external factors. Please refer to the tracking information for the most accurate delivery date.

4) If there is any shipping issue with your package, you must inform us via support@vonikoshop.com within 30 days of your order placing.

How can I track our order?

Once your order is picked up by the carrier at our warehouse, we will send you a shipment tracking update email with the estimated delivery date and tracking number.  If you do not receive this email, please check your spam or junk mail folder or contact us by email at support@vonikoshop.com.

Will all items from my order be delivered at the same time?

We strive to deliver all items together. However, some products may ship separately due to different shipping options. You'll receive a shipment notification email once an item is shipped.

Why isn't there any tracking update?

If your order is within the estimated delivery time please wait patiently for tracking updates. If significantly overdue, contact the shipping courier or reach us out for assistance.

Can I change the delivery address after shipping?

Unfortunately, we can't change the address once the product is in transit.

What if the received product is different from what I ordered?

Contact customer support at support@vonikoshop.com with details about the issue for assistance.

My package shows delivered but I haven't received it. What should I do?

Wait for 2 business days post-delivery confirmation. Check your surroundings and ask neighbors if they received it. If still undelivered, contact us at support@vonikoshop.com for assistance.